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Guided demonstrationExit

Fictional clinic and patients · simulated messages · demonstration calendar only · no Cliniko connection

Riverstone Allied Health · guided scenario

Sarah called in sick — reschedule her affected patients

One disruption, five affected appointments. Plexara proposes alternatives, patients respond individually, and staff confirm every successful move before the calendar changes.

Needs reviewNothing has been sent

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1Review

2Notify

3Replies

4Staff confirmation

5Resolved

7:40AM call

Sarah Mitchell · Physiotherapy · unavailable today

Bendigo clinic · 5 booked patients affected · reported before opening

$535total appointment value at risk

Clinic decision

Review the recovery plan

4 of 4 alternatives included

Continuity comes first. Staff can include or remove each proposed alternative, inspect every message, and then authorise patient contact.

Marcus T.RecommendedToday 9:00 AM · Initial consultation → Today 11:45 AM · James OkaforFirst visit — appropriately skilled clinicianSame day

Review message

PLEXARA DEMO: Hi Marcus, Sarah is unwell today. We can offer you 11:45 AM today with James Okafor. Reply YES to request this change or NO if it does not suit. The clinic will confirm.

Lily C.RecommendedToday 10:00 AM · Standard consultation → Tomorrow 9:30 AM · Sarah MitchellStays with usual clinicianNext day

Review message

PLEXARA DEMO: Hi Lily, Sarah is unwell today. We can offer you 9:30 AM tomorrow, still with Sarah. Reply YES to request this change or NO if it does not suit. The clinic will confirm.

Priya R.RecommendedToday 2:00 PM · Standard consultation → Today 3:30 PM · James OkaforHas seen James beforeSame day

Review message

PLEXARA DEMO: Hi Priya, Sarah is unwell today. We can offer you 3:30 PM today with James Okafor, whom you have seen before. Reply YES to request this change or NO if it does not suit.

Tom W.Agreement requiredToday 3:30 PM · Extended consultation → Tomorrow 2:00 PM · James OkaforDifferent clinician — explicit agreement requiredNext day

Review message

PLEXARA DEMO: Hi Tom, Sarah is unwell today. We can offer your extended consultation tomorrow at 2:00 PM with James Okafor. Reply YES to request this change or NO if it does not suit. The clinic will confirm.

×Dan K.Today 4:30 PM · no suitable slot this week · kept for a phone callNeeds attention

Plexara proposes. Your team decides.This authorises 4 demonstration messages. No appointment is moved yet.